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Firms that come under RICS regulation are easy to spot as they use the words 'Regulated by RICS' on their letterhead and other communication materials. Regulated firms must follow the RICS Rules of Conduct for Firms and are held to a higher standard in areas such as staff training, professional indemnity insurance, complaints handling and security of clients' money.


When’s the Best Time to Move Home?

RICS guides and UK consumer helpline

Flooding risks - how it can affect the value of your property

Many properties which have not previously been at risk of flooding now are. 

Read our Flooding guide which will tell you what you need to know about flood risk to your property.

Selling your home – marketing, exchange, completion

Buying, selling or extending a home is one of the most exciting things you’ll ever do – its also one of the biggest financial commitments you’ll make. 

Our Selling your home guide will help you decide who to sell your house with.

Further guidance on a range of property related matters

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RICS Consumer Helplines – UK

Need further advice on Boundary Disputes, Business Rates, Party Walls or Compulsory Purchase matters?

Our helplines can give you a free 30 minute initial consultation with an RICS member local to you in the UK. Lines are open Monday to Friday, 8.30am-5.30pm.

Please call the RICS
Consumer Helpline
+44 (0)24 7686 8555
or enquire online