Whether you need an estate agent, building surveyor, antiques expert or one of any number of specialists in property, land, construction or environmental issues, the professionals you should trust are chartered surveyors – members of RICS.
Why is using an RICS surveyor important?
RICS is the world’s leading qualification in land, property and construction. RICS is also a regulator of both its individual members and firms, enabling it to maintain the highest standards and providing the basis for unparalleled client confidence in the sector.
Chartered surveyors are therefore qualified professionals who offer you impartial, specialist advice on property issues. The services they are offer are considerable and diverse.
What if something goes wrong?
You are protected by a complaints handling procedure. If you are unhappy with the service you get from an RICS member or a surveying firm, ask for their complaints handling procedure. If you are not satisfied with the firm’s procedure and the problem is to do with breaking the RICS Rules of Conduct, contact the RICS Professional Conduct team.
Look out for ‘Regulated by RICS’
When you contact a surveying firm it’s reassuring to know it’s regulated by a world renowned and respected professional body.
The advantages of using a firm ‘regulated by RICS’ are:
- Confidence – regulated firms follow RICS Rules of Conduct giving you peace of mind
- Professionalism – you can be sure of clear and impartial expert advice
- Security – in knowing the firm has a recognised complaints procedure in place, provides consumer access to free independent redress and has Professional Indemnity Insurance (PII) to protect you
- Client care – firm members and staff regularly update their skills and knowledge to ensure customers receive the best possible service.